Privacy Policy

1. Introduction

Welcome to AirportLedger ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our airport operations monitoring platform and related services (collectively, the "Service").

By accessing or using AirportLedger, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us when you:

• Register for an account or join our waitlist
• Subscribe to our services
• Contact us for support or inquiries
• Participate in surveys or provide feedback
• Configure your airport monitoring settings

This information may include: name, email address, phone number, airport name, job title, billing information, and any other information you choose to provide.

2.2 Automatically Collected Information

When you access our Service, we automatically collect certain information, including:

• Usage Data: Pages visited, features used, time spent on pages, click data, and navigation paths
• Device Information: IP address, browser type and version, operating system, device identifiers
• Location Data: General geographic location based on IP address
• Cookies and Tracking: Data collected through cookies, web beacons, and similar technologies

2.3 Aviation Data

Our Service processes publicly available ADS-B flight tracking data and airport operations information. This data is aggregated and anonymized for analytics purposes and does not include personally identifiable information about individual pilots or passengers.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our airport monitoring platform
• Account Management: To create and manage your account, process payments, and provide customer support
• Communications: To send you service updates, security alerts, and administrative messages
• Analytics: To understand how users interact with our Service and improve user experience
• Marketing: To send promotional materials and updates about new features (with your consent)
• Security: To detect, prevent, and address technical issues, fraud, and security threats
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

4. Third-Party Analytics and Tracking

4.1 Google Analytics

We use Google Analytics to analyze how users interact with our Service. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. We use this information to improve our Service.

Google Analytics collects only the IP address assigned to you on the date you visit our site, rather than your name or other identifying information. We do not combine the information collected through Google Analytics with personally identifiable information.

For more information about Google Analytics' privacy practices, visit: https://policies.google.com/privacy

4.2 Microsoft Clarity

We use Microsoft Clarity to understand how users interact with our website through behavioral metrics, heatmaps, and session replay. Clarity uses cookies and other technologies to collect data on user behavior and device information.

The information collected includes: mouse movements, clicks, scrolling behavior, pages visited, and device information. This data is used solely to improve user experience and identify usability issues.

For more information about Microsoft Clarity's privacy practices, visit: https://privacy.microsoft.com/privacystatement

4.3 Opting Out

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can manage your cookie preferences through your browser settings. Note that disabling cookies may limit your ability to use certain features of our Service.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, hosting, analytics)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights, property, or safety
• With Your Consent: When you explicitly authorize us to share your information

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response and breach notification procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our Service, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it. Aviation operations data may be retained for historical analysis and regulatory compliance purposes.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent for processing where consent was the legal basis

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: